Forum Discussion
laboeck
Oct 23, 2023Copper Contributor
Unable to take Ownership for Teams App
We developed a Teams App in our tenant and the Account of the User who is currently the owner is deactivated. I have a user that has sufficient privileges in our tenant but when I try to move the o...
- Nov 28, 2023
Meghana-MSFT I was able to solve this by reenabling one of the old owner accounts. I used that old owner account then to add the new owner.
laboeck
Oct 24, 2023Copper Contributor
Meghana-MSFT Thanks, for the quick response!
The User with wich I'm trying to take Ownership is a Global Admin in our Tenant.
Meghana-MSFT
Oct 25, 2023Former Employee
We will check this internally and get back to you.
- Meghana-MSFTNov 27, 2023Former Employee
laboeck - Could you please share the network trace logs when you are trying to take the ownership? Please share the logs at microsoftteamsdev@microsoft.com.
Please refer this doc to collect network trace - How to collect a network trace | Microsoft Learn.
- laboeckNov 28, 2023Copper Contributor
Meghana-MSFT I was able to solve this by reenabling one of the old owner accounts. I used that old owner account then to add the new owner.