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john john's avatar
john john
Steel Contributor
Feb 21, 2020

Users are unable to Request files. Error "cannot create the file request. "Anyone links with ...""

Inside our users OneDrive , users will receive the following error when they try to share a folder:-

 

 

so i am not sure which setting inside OneDrive will allow this feature?

  • Sam Larson's avatar
    Sam Larson
    Feb 21, 2020

    Hey Folks,

     

    Here is our article on this feature, please let me know if further steps would be helpful here. 

     

    Things to keep in mind.

    • OneDrive and SharePoint settings can be set individually via the admin center or Power Shell. 
    • An administrator must enable Anyone links in OneDrive for file requests to work.
    • I'd highly suggest using our new admin center(s) to change Sharing policies or in this particular instance navigate to https://admin.onedrive.com/?v=SharingSettings
      • Here you can change the link setting to allow the feature to work properly.
      • See screenshot attachment

    Let me know if you have questions or concerns. 

     

    Regards,

     

    Sam

  • Cian Allner's avatar
    Cian Allner
    Silver Contributor

    john john An admin may have limited sharing in the organisation, there are various settings to control what type of sharing is allowed for both SharePoint and OneDrive, this can be configured here per the article below, this is also configurable on a user basis:

     

    https://docs.microsoft.com/en-US/sharepoint/turn-external-sharing-on-or-off 

     

    Based on the screenshot it looks like Anyone sharing links hasn't been permitted.  It may be possible to share with guests instead via an email address instead but this depends on how external sharing has been configured. 

    • john john's avatar
      john john
      Steel Contributor

      Cian Allnerseems things are interconnected together, now in our case we are only allowing certain people to share to external users. so if i define to allow "Anyone with the link " will users be able to request a file with external users? or they should be inside this group "Who can share outside your organization?:-

       

      and can i keep my above setting as is, and only allow one OneDrive site to have the option to  request with external users?

      • Cian Allner's avatar
        Cian Allner
        Silver Contributor

        From the screenshot, those settings don't permit anyone links, otherwise known as anonymous access links.  The only sharing that is allowed is members of the blanked out-group who can share to guests (authenticated external users) using their email address.

         

        To tweak this, yet still limiting it to a group, you could do something like this, allow anonymous links but only for a particular group:  

         

         

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