Forum Discussion
user cant log in sharepoint online however he has an authorization
I'm a admin for a site in sharepoint online 365, I give an authorisation total control for user, however he can't access to site.but he can access in other sites. he receives a error message:
Access Denied - You need permission to access this site.
Please, can you help me? For your information, we did not allow in the code part for sharepoint.
7 Replies
Hi lina2020 ,
Click the Site Settings menu(cog) - > Site Permissions - > Advanced Permissions - > Check Permissions.
Enter the users name - see what permission groups they are part of. If the link is correct the permissions will be wrong.
Andy
Hi lina2020 ,
So the only other scenario I can think of is that he is trying to login with a different account or for some reason there are 2 accounts in Azure AD and the one you have added to the site is not the one he is logging in with.
I get this sometimes if there are 2 users with the same name or a user has an old or admin account.
Andy
HelloAndrew Hodges
I check the authorization but the problem is always the same, by the way the user does not belong to any group. he is authorized directly to the site.
Hi lina2020 ,
If Check permissions say they have full control to the site then maybe check the link they are using. If the link is not to the URL of the site and is created by the copy or share link this can sometimes give issues.
I assume the user is an internal user and not external?
Andy
