Forum Discussion
lina2020
Nov 26, 2019Copper Contributor
user cant log in sharepoint online however he has an authorization
I'm a admin for a site in sharepoint online 365, I give an authorisation total control for user, however he can't access to site.but he can access in other sites. he receives a error message: Access...
lina2020
Nov 26, 2019Copper Contributor
HelloAndrew Hodges
I check the authorization but the problem is always the same, by the way the user does not belong to any group. he is authorized directly to the site.
Andrew Hodges
Nov 26, 2019Bronze Contributor
Hi lina2020 ,
If Check permissions say they have full control to the site then maybe check the link they are using. If the link is not to the URL of the site and is created by the copy or share link this can sometimes give issues.
I assume the user is an internal user and not external?
Andy