Forum Discussion
user cant log in sharepoint online however he has an authorization
I'm a admin for a site in sharepoint online 365, I give an authorisation total control for user, however he can't access to site.but he can access in other sites. he receives a error message: Access...
Hi lina2020 ,
Click the Site Settings menu(cog) - > Site Permissions - > Advanced Permissions - > Check Permissions.
Enter the users name - see what permission groups they are part of. If the link is correct the permissions will be wrong.
Andy
HelloAndrew Hodges
I check the authorization but the problem is always the same, by the way the user does not belong to any group. he is authorized directly to the site.
Hi lina2020 ,
If Check permissions say they have full control to the site then maybe check the link they are using. If the link is not to the URL of the site and is created by the copy or share link this can sometimes give issues.
I assume the user is an internal user and not external?
Andy