Forum Discussion
SharePoint/Excel - This content presents a potential security issue. Do you trust this content?
Since this morning several client versions of excel that have a pointing to sharepoint (our tenant) give the following message; does this happen to anyone else?
128 Replies
micheleariis, we started having the same problem today. This fixed it for me:
Control Panel > Internet Options > Security Tab > Trusted Sites > Click Sites > Enter https://mycompanyname.sharepoint.com with mycompanyname being whatever your sharepoint subdomain is. Mine had mycompanyname-files.shaepoint.com and mycompanyname-myfiles.sharepoint.com but not the normal one. That fixed it for me.
We are also facing the same issue and not resolved so far
Waiting for Microsoft team to work urgently on the fix- I opened an Excel sheet, clicked on "file", "account", "update options" and then "update now". After I restarted the computer it worked. Not sure if this is the "professional" way, but it worked for me.
- It worked!! Thank you for this!
bjohnson630 and all
Your fix in the Internet Options > Trusted Sites > add site of https://companyname.sharepoint.com worked for me too! Thank you!
- Yup. The same exact thing began happening to my users this morning as well. Users who work on Excel spreadsheets from SharePoint online get this error every time they open. Was not an issue yesterday 7-30-24. Became an issue this morning.
- Let's hope they solve it as soon as possible.
- Update:
M365 Admin here:
Just received this issue in the service health dashboard to say that 'Microsoft are aware of this issue and working to resolve it'
Text Reads:
Some users may incorrectly receive a security warning prompt when opening Excel files in SharePoint Online
Issue ID: SP843810
Affected services: SharePoint Online
Status: Service degradation
Issue type: Advisory
Start time: 31 Jul 2024, 09:41 BST
User impact
Users may incorrectly receive a security warning prompt when opening Excel files in SharePoint Online.
More info
More specifically, users may incorrectly receive a security prompt when opening Excel files in the Excel app within SharePoint Online. Also, affected users may see the following message "This content presents a potential issue".
Scope of impact
Impact is specific to some users, who are served through the affected infrastructure, attempting to open Excel files in the SharePoint Online Excel app.
Current status
31 Jul 2024, 12:24 BST
We're continuing our review of the service telemetry to isolate the root cause and determine our next troubleshooting steps.
Next update by:
Wednesday, 31 July 2024 at 19:00 BSTTrust you are well.
Has this issue been sorted out already?
As a lot of our user's in our company is having this issue now.
- Even our users still have problems.
I hope for a resolution from Microsoft; I wouldn't want to go handing out policies and exceptions on devices.
Hi, we are facing this problem too.
Any update?
Seem like this issue has not resolve yet.
Looking forward to your update.
Thank you.
Lynn
- I confirm that on our devices the problem is still there
