Forum Discussion
micheleariis
Jul 31, 2024MCT
SharePoint/Excel - This content presents a potential security issue. Do you trust this content?
Since this morning several client versions of excel that have a pointing to sharepoint (our tenant) give the following message; does this happen to anyone else?
micheleariis
Jul 31, 2024MCT
Update:
M365 Admin here:
Just received this issue in the service health dashboard to say that 'Microsoft are aware of this issue and working to resolve it'
Text Reads:
Some users may incorrectly receive a security warning prompt when opening Excel files in SharePoint Online
Issue ID: SP843810
Affected services: SharePoint Online
Status: Service degradation
Issue type: Advisory
Start time: 31 Jul 2024, 09:41 BST
User impact
Users may incorrectly receive a security warning prompt when opening Excel files in SharePoint Online.
More info
More specifically, users may incorrectly receive a security prompt when opening Excel files in the Excel app within SharePoint Online. Also, affected users may see the following message "This content presents a potential issue".
Scope of impact
Impact is specific to some users, who are served through the affected infrastructure, attempting to open Excel files in the SharePoint Online Excel app.
Current status
31 Jul 2024, 12:24 BST
We're continuing our review of the service telemetry to isolate the root cause and determine our next troubleshooting steps.
Next update by:
Wednesday, 31 July 2024 at 19:00 BST
M365 Admin here:
Just received this issue in the service health dashboard to say that 'Microsoft are aware of this issue and working to resolve it'
Text Reads:
Some users may incorrectly receive a security warning prompt when opening Excel files in SharePoint Online
Issue ID: SP843810
Affected services: SharePoint Online
Status: Service degradation
Issue type: Advisory
Start time: 31 Jul 2024, 09:41 BST
User impact
Users may incorrectly receive a security warning prompt when opening Excel files in SharePoint Online.
More info
More specifically, users may incorrectly receive a security prompt when opening Excel files in the Excel app within SharePoint Online. Also, affected users may see the following message "This content presents a potential issue".
Scope of impact
Impact is specific to some users, who are served through the affected infrastructure, attempting to open Excel files in the SharePoint Online Excel app.
Current status
31 Jul 2024, 12:24 BST
We're continuing our review of the service telemetry to isolate the root cause and determine our next troubleshooting steps.
Next update by:
Wednesday, 31 July 2024 at 19:00 BST
calbertyn
Aug 02, 2024Copper Contributor
Trust you are well.
Has this issue been sorted out already?
As a lot of our user's in our company is having this issue now.
- micheleariisAug 02, 2024MCTEven our users still have problems.
I hope for a resolution from Microsoft; I wouldn't want to go handing out policies and exceptions on devices.- Petar_VuckovicAug 02, 2024Copper Contributor
We have the same problem in the company with opening Excel files from SharePoint. It will be a pain if policies have to be adjusted on employees' laptops. Hope that MS will do something about this as soon as possible.