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tharvey's avatar
tharvey
Copper Contributor
Mar 15, 2019

Sharepoint online move/copy to functions disappeared

We recently made changes to folder/doc/etc. locations on our Sharepoint without a problem. However, when I went to make a change today, the "copy to" and "move" options have disappeared. This occurred with site owner permissions and accessing via Sharepoint Online. The options do not appear at any level of the Sharepoint. Any ideas on how/why this happened and how to fix it?

  • tharvey I had a user call with the same issue this morning. After doing a little digging, I realized she was trying to move documents in a Document Library web part, instead of within the Document Library itself. Switching over to the actual Document Library brought back to Move/Copy buttons.

  • Sam_311's avatar
    Sam_311
    Copper Contributor

    tharvey I had a user call with the same issue this morning. After doing a little digging, I realized she was trying to move documents in a Document Library web part, instead of within the Document Library itself. Switching over to the actual Document Library brought back to Move/Copy buttons.

    • madalayne's avatar
      madalayne
      Copper Contributor

      What does this mean? What does it mean to be in the document library "web part" instead of the document library itself? How to I get to the document library?

    • tharvey's avatar
      tharvey
      Copper Contributor

      Sai Gutta We're working with the modern version so I don't think that's the problem as it was working before. Thanks anyways!

      • NaomiQ's avatar
        NaomiQ
        Copper Contributor

        tharvey I had this problem, where move functions disappeared for a sharepoint site originally created from Teams, and I had to swap to classic view for that site to allow me to access the move function again.

  • Hi tharvey  - We noticed the same thing when the move/copy features were first rolled out and I think it was related to the customer script setting in the admin center. We had to check this box: " Prevent users from running custom script":

    The custom script setting the SharePoint Online admin center

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