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Bryan123's avatar
Bryan123
Brass Contributor
Apr 06, 2021

SharePoint Online - "enter a date like this error" message

I have a SharePoint list where employees create a new item and fills out a form and submits it.  I'm having problem with a date column though.  Users have the correct access to this list and are using the date picker yet still receiving this error message.

 

Is there a different kind of access that I need to check?

22 Replies

  • gary meade's avatar
    gary meade
    Copper Contributor

    I changed Site Settings > Regional Settings > Locale from English (United States) to English (Canada) and problem started to appear. I changed back to English (United States) and this fixed it for me. 

    • Lars_Steenberg's avatar
      Lars_Steenberg
      Copper Contributor
      Works! We turned off the Offline Client Availability on the list. Thanks... 🙂
  • Tvrdy's avatar
    Tvrdy
    Copper Contributor

    Hi guys, I think I found a solution.
    We also struggled quite a lot with this issue, some users were able to enter the date, some were not no matter which browser they used or whatever browser/windows locale and language settings they had applied.

     

    After some laborious debugging I found, that on the problematic machines, form validation requests were sent to address starting with localhost:42050 instead of XtenantX.sharepoint.com

    The whole problem was a list setting hidden under "Advanced Settings -> Offline Client Availability", which as far as I can tell, somehow caches or syncs (the details are unknown to me and I don't care about them much) the list to the local computer which then results in a lot of requests heading the localhost way instead of to the Microsoft cloud servers and also the form validation was going on localhost which resulted in the date picker error message.

     

    Strangely this synchronization was active for some users, which then had the date picker problem and for some not, which had everything working perfectly. The signalization about active sync is also not seen at all times, but can be found next to the list name:

     

    Solution then is to just turn off the Offline Client Availability and all our users suddenly stopped having problems with the date picker validation:

     

    • ReneTeilmann's avatar
      ReneTeilmann
      Copper Contributor

      Thank you so much, this worked for me! It has been bugging me for over a year, that the date picker didnt input the correct format, so the users allways had to change the date. I even tried to change my location to germany, which worked, but my automated alerts, then went out en German (we are DK based) :D so that wasnt a viable permanent change.

    • Markus vickery's avatar
      Markus vickery
      Copper Contributor
      Thanks! Solved the problem. Using Danish as SP site regional settings.
  • Bryan123's avatar
    Bryan123
    Brass Contributor
    Nobody has seen this before?

    We have other users that are able to do it so I'm wondering if it's an access issue
    • Owen12280's avatar
      Owen12280
      Copper Contributor
      I'm getting the same error but only for one user even though they appear to have the right permissions. Did you manage to resolve the error?
      • Bryan123's avatar
        Bryan123
        Brass Contributor

        Owen12280 

         

        I did not.  I just deleted the date column and started using a single line text column instead  😐

         

        If you figure it out, please reply back here

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