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SharePoint News Web Part connecting to "Select Sites" is not pulling in new news stories
Previously the web part was working fine and when a news story on a different site was published, this worked perfectly.
However for a week or so this is no longer pulling in recent stories, and instead pulls in the same old stories from months ago. The "See all" option is also now missing.
Any thoughts on what could have happened?
Hi Ethan1 ,
My communications team just told me about this issue a few hours ago.
I've logged a ticket with Microsoft, see below.
It must be a coding issue with the News Web part because If I change the Time Zone from New Zealand to US Pacific time And the Region Locale to English United States - the test site news web part and Highlighted content web part show the same correct news items.
I've just tested - the Region Locale for the site is the thing that breaks the news web part. If it isn't "English (United states)"
>>>> ticket content <<<<
Like other users since about 25 Mar 2025 our home page News web part only displays items published on or before 12 Mar 2025.
See this similar post
https://answers.microsoft.com/en-us/msoffice/forum/all/newswebpart-not-showing-all-expected-news/cbf1c570-083c-4501-ac46-e5cc7844bf20?page=2&messageId=832dc1cd-1ee7-4186-8bec-0833ca2e894d
And this similar issue
https://techcommunity.microsoft.com/discussions/sharepoint_general/sharepoint-news-web-part-connecting-to-select-sites-is-not-pulling-in-new-news-s/4397574A test site with News web part and Highlighted Content Web part both using the same filter criteria show different news items. Proving that the news items and filter criteria are OK, and that the problem is with the code of the News web part.
If I change the Time Zone from New Zealand to US Pacific time And the Region Locale to English United States - the test site news web part and Higlighted content web part show the same correct news items.
Just an update:
Our tenancy just started working on the 7th of April. No notification from MS, and when I asked for one didn't really get anything other than they were rolling out fixes.
It works which is great, but . . . not good enough for a global service to work when Region = English (United States) but not for the rest of us. And yes I know it was related to filtering using other properties as well but seems like too little regression testing.This issue appears to now have been resolved, however I believe it was due to a MS bug pushed to the webpart as mentioned above, and that this could be worked around through the US Locale fix.
Thank you for your answers and suggestions!We're experiancing the same issue with News webparts filtered using a Managed Propery. We're on a US Tenant but our sites are all set to Regional UK settings. The News webpart filteres fine when the 'Title contains...' filter is used but if we filter using the 'Title' Managed property, the published date on the returned news items is incorrect and recent items are not included. The date is swapping the day and month values and I suspect the missing items would have dates where they day value is over 12 which would not be valid - no items after December 12 are being returned. Following the hints posted earlier, We tried a new site with US Regional Settings and the News webpart returned the correct posts with the correct date. The image below shows the three tests with all News web parts returning News pages from an organisational news site with UK Regional settings:
- News webpart on SharePoint site with UK Regional Settings using the 'Title' filter (correct results)
- News webpart on SharePoint site with UK Regional Settings using the 'Title' managed property filter (wrong results)
- News webpart on SharePoint site with US Regional Settings using the 'Title managed property filter (Correct results)
NOTE: In testing, we used the PnP Search Results webpart to confirm that all Managed Propery values were consistent and correct and this confirmed that the SharePoint search was working correctly and the News pages wqere being indexed correctly
Hi Ethan1 ,
My communications team just told me about this issue a few hours ago.
I've logged a ticket with Microsoft, see below.
It must be a coding issue with the News Web part because If I change the Time Zone from New Zealand to US Pacific time And the Region Locale to English United States - the test site news web part and Highlighted content web part show the same correct news items.
I've just tested - the Region Locale for the site is the thing that breaks the news web part. If it isn't "English (United states)"
>>>> ticket content <<<<
Like other users since about 25 Mar 2025 our home page News web part only displays items published on or before 12 Mar 2025.
See this similar post
https://answers.microsoft.com/en-us/msoffice/forum/all/newswebpart-not-showing-all-expected-news/cbf1c570-083c-4501-ac46-e5cc7844bf20?page=2&messageId=832dc1cd-1ee7-4186-8bec-0833ca2e894d
And this similar issue
https://techcommunity.microsoft.com/discussions/sharepoint_general/sharepoint-news-web-part-connecting-to-select-sites-is-not-pulling-in-new-news-s/4397574A test site with News web part and Highlighted Content Web part both using the same filter criteria show different news items. Proving that the news items and filter criteria are OK, and that the problem is with the code of the News web part.
If I change the Time Zone from New Zealand to US Pacific time And the Region Locale to English United States - the test site news web part and Higlighted content web part show the same correct news items.
Seeing something similar. News web part set to pull news stories from a specific site using managed properties, not pulling thru any added this year. It has been working and has now just stopped.
Have used Highlighted Content web part, trying the same site and managed property and that does pull thru the latest content.Do you use managed properties as a filter? Then you are affected by the following error:
Newswebpart not showing all expected news - Microsoft Community
Thank you 🙏 for sharing this.
Do you use managed properties as a filter? Then you are affected by the following error:
Newswebpart not showing all expected news - Microsoft Community
Hi Ethan1
have you changed your configuration? Have the user access to the news?
The News WebPart is based on search, a user needs access to the news and the news will be published.
The "all sites" will only appear, when enough news are exist to show more news.
Regards, Dave
Hi Dave,
Thanks for reaching out. No nothing has changed, it just appears to have stopped working. All users still have access to the other sites where the news is posted. This is confirmed by users being able to view the news directly on those sites in web parts looking at news stories on "This Site".
One thing I noticed is that in the web part properties, there is a filter for RefinableString00 <> Hide. Again, this hasn't changed and has always been there, and when I replicate on a different site (pulling stories from the same other SharePoint sites), the webpart works. So it may not be the issue but as I don't understand how that filter is working I thought I would share.Any further thoughts appreciated!
Ethan
