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Ethan1's avatar
Ethan1
Copper Contributor
Mar 26, 2025
Solved

SharePoint News Web Part connecting to "Select Sites" is not pulling in new news stories

Previously the web part was working fine and when a news story on a different site was published, this worked perfectly.  However for a week or so this is no longer pulling in recent stories, and in...
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  • Dorje-McKinnon's avatar
    Dorje-McKinnon
    Mar 30, 2025

    Hi Ethan1 ,

    My communications team just told me about this issue a few hours ago.

    I've logged a ticket with Microsoft, see below.

    It must be a coding issue with the News Web part because If I change the Time Zone from New Zealand to US Pacific time And the Region Locale to English United States - the test site news web part and Highlighted content web part show the same correct news items.

    I've just tested - the Region Locale for the site is the thing that breaks the news web part. If it isn't "English (United states)"

     

     

    >>>> ticket content <<<<

    Like other users since about 25 Mar 2025 our home page News web part only displays items published on or before 12 Mar 2025.
    See this similar post
    https://answers.microsoft.com/en-us/msoffice/forum/all/newswebpart-not-showing-all-expected-news/cbf1c570-083c-4501-ac46-e5cc7844bf20?page=2&messageId=832dc1cd-1ee7-4186-8bec-0833ca2e894d
    And this similar issue
    https://techcommunity.microsoft.com/discussions/sharepoint_general/sharepoint-news-web-part-connecting-to-select-sites-is-not-pulling-in-new-news-s/4397574

    A test site with News web part and Highlighted Content Web part both using the same filter criteria show different news items. Proving that the news items and filter criteria are OK, and that the problem is with the code of the News web part.

    If I change the Time Zone from New Zealand to US Pacific time And the Region Locale to English United States - the test site news web part and Higlighted content web part show the same correct news items.

Dorje-McKinnon's avatar
Dorje-McKinnon
Iron Contributor
Apr 09, 2025

Just an update:

Our tenancy just started working on the 7th of April. No notification from MS, and when I asked for one didn't really get anything other than they were rolling out fixes.

It works which is great, but . . . not good enough for a global service to work when Region = English (United States) but not for the rest of us. And yes I know it was related to filtering using other properties as well but seems like too little regression testing.

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