Forum Discussion
SharePoint News Web Part connecting to "Select Sites" is not pulling in new news stories
Hi Ethan1 ,
My communications team just told me about this issue a few hours ago.
I've logged a ticket with Microsoft, see below.
It must be a coding issue with the News Web part because If I change the Time Zone from New Zealand to US Pacific time And the Region Locale to English United States - the test site news web part and Highlighted content web part show the same correct news items.
I've just tested - the Region Locale for the site is the thing that breaks the news web part. If it isn't "English (United states)"
>>>> ticket content <<<<
Like other users since about 25 Mar 2025 our home page News web part only displays items published on or before 12 Mar 2025.
See this similar post
https://answers.microsoft.com/en-us/msoffice/forum/all/newswebpart-not-showing-all-expected-news/cbf1c570-083c-4501-ac46-e5cc7844bf20?page=2&messageId=832dc1cd-1ee7-4186-8bec-0833ca2e894d
And this similar issue
https://techcommunity.microsoft.com/discussions/sharepoint_general/sharepoint-news-web-part-connecting-to-select-sites-is-not-pulling-in-new-news-s/4397574A test site with News web part and Highlighted Content Web part both using the same filter criteria show different news items. Proving that the news items and filter criteria are OK, and that the problem is with the code of the News web part.
If I change the Time Zone from New Zealand to US Pacific time And the Region Locale to English United States - the test site news web part and Higlighted content web part show the same correct news items.
Hi Ethan1
have you changed your configuration? Have the user access to the news?
The News WebPart is based on search, a user needs access to the news and the news will be published.
The "all sites" will only appear, when enough news are exist to show more news.
Regards, Dave
Hi Dave,
Thanks for reaching out. No nothing has changed, it just appears to have stopped working. All users still have access to the other sites where the news is posted. This is confirmed by users being able to view the news directly on those sites in web parts looking at news stories on "This Site".
One thing I noticed is that in the web part properties, there is a filter for RefinableString00 <> Hide. Again, this hasn't changed and has always been there, and when I replicate on a different site (pulling stories from the same other SharePoint sites), the webpart works. So it may not be the issue but as I don't understand how that filter is working I thought I would share.Any further thoughts appreciated!
Ethan
