Forum Discussion
PDF Preview Problem
Hi guys,
I have a weird problem.
When I click on a PDF file in a Document, first a preview is shown with next and previous button on top right to go through the files, like this
but it disappears very fast and when I click again on the file the preview is shown without any navigation buttons.
Any suggestion.
Thanks,
Faramarz
Hello farsami,
There is a service health issue with the preview pane missing "Next" and "Previous" buttons. I'm sure it will resolved soon.
I hope this helps.
Norm
- Thanks for your prompt response,
But it seems they passed the date.
FaramarzHere is the latest update:
Current status: The fix has been validated and deployed throughout 50 percent of the affected infrastructure. We anticipate deployment fully completing by Wednesday, August 28, 2019, 6:00 PM UTC.
Scope of impact: This issue may affect any user of the document preview pane feature.
Estimated time to resolve: We anticipate deployment fully completing by Wednesday, August 28, 2019, 6:00 PM UTC.You should see the fix by Wednesday, August 28 if all goes well.
I hope this helps.
Norm
- According to Stephen Rice from the OneDrive Team, they are working on a fix that should solve this problem and other related to the file viewer. The fix is supposed to be applied in the coming days
- Thanks for your prompt response.
But this feature works for OneDrive
