Forum Discussion
Modern "News" Webpart - Filter options have disappeared
It appears that the "Filter" options on the modern News Webpart have disappeared. The Filter heading is still there, but nothing appears beneath it. (see screencap below)
This was working as recently as a few hours ago. Anyone else having this issue? We're using a Sharepoint Online communications site. It appears to impact both new and existing pages, and all browsers I've tried - IE, Edge & Chrome.
- The filters are back, without any action from our side. It's unfortunately the 3 times in 5 months since our intranet is productive, that out-of-the-box functions are in trouble for several days without any official statement from Microsoft. Annoying! I would still rely on SP-OnPremise for highly critical services, since the transparence and the communication on the MS side concerning such bugs on SP-Online is for us not good enough.
Is there any way to be immediately informed for such trouble? The standard O365 Message Center didn't told anythings about those issues.
- Raphael GuisolanBrass Contributor
I observed with horror the same issue, no filter function anymore on our intranet. Maybe came the problem since we got the new audience feature. Unfortuntately, i don't have any third-party things to deactivate in order to get it quickly back. It's a huge problem since we manage the several type of news on the intranet startpage with those filters. Any clue to fix this?
- Raphael GuisolanBrass ContributorThe filters are back, without any action from our side. It's unfortunately the 3 times in 5 months since our intranet is productive, that out-of-the-box functions are in trouble for several days without any official statement from Microsoft. Annoying! I would still rely on SP-OnPremise for highly critical services, since the transparence and the communication on the MS side concerning such bugs on SP-Online is for us not good enough.
Is there any way to be immediately informed for such trouble? The standard O365 Message Center didn't told anythings about those issues.- SophieSueBrass Contributor
Raphael Guisolan - Thanks! It appears the settings are back on my end as well. I agree, communication regarding these issues is lacking. Users are spending needless hours of troubleshooting when these issues arise---time that would not have been wasted if Microsoft had simply acknowledged the problem and confirmed that they were working on a solution. Very frustrating.
- Rick DeFoeIron ContributorWe have noticed the same thing in our Highlighted content webpart. When using the source option of "The page library on this site" we no longer have filter options, we only have the sort option. Funny thing is we have a bunch that were configured to filter by column setup and they work correctly but we are not able to edit these webparts because if we do the filter gets removed and we have no way of getting it back.
I have found a workaround. You can change the source to "This Site" and then the filters come back but you have to filter by "Managed Property" instead of column.- SophieSueBrass Contributor
Rick DeFoe Ours is behaving similarly. Parts that were setup before this issue began are still filtering correctly -- we just can't edit them or add new ones. Unfortunately, the source-switching workaround you mentioned doesn't seem to be working for us.
- I have just verified that the WebPart has the filters section as expected in a Communication Site I use for my demos
- SophieSueBrass Contributor
It appears my issue may be related to the use of ShortPoint, a 3rd party plugin. Once I deactivated "Provision Shortpoint Dashboard Dependancies" under Site Settings > Site Features, the News webpart functioned normally again. However, DO NOT DO THIS if you have Shortpoint though. It basically rendered the plugin inoperable and forced me to move my content to a fresh install. I’m currently working with the plugin provider directly to troubleshoot the original issue.
(Edit: it seems that others are experiencing the same issue, even without use of outside plugins, so maybe there's more to this?)
- James GublerCopper Contributor
SophieSueI'm having the same problem--the filtering options are missing--but I don't have a "Provision SharePoint Dashboard Dependencies" feature to deactivate. The problem occurs on four sites that are joined as a hub. Communication sites and Team sites. I've tried disconnecting them from the hub but that doesn't make a difference.
- SophieSueBrass ContributorHi James. I updated my original response above. The setting I deactivated was actually “Provision SHORTpoint Dashboard Dependencies”. (It’s related to a 3rd party plugin I had installed). However, if you happen to also be using the SHORTpoint plugin, don’t make the same mistake I did. It fixed my initial issue, but basically broke the site.
You’re not using the SHORTpoint plugin as well, by any chance?
- Deleted
SophieSue I am having the same issue. When i looked in the Browser console i found the below error message.
: ***Failed to load component "7e3663cd-d533-4eb8-90ec-cefed4cd119b" (SPQueryFilter). Original error: ***Manifest not found for component id "aa0a46ec-1505-43cd-a44a-93f3a5aa460a" and version ""
The component id corresponds to react-dom.
- Rick DeFoeIron Contributor
Looks like the filters are back. Seems to be back to normal.