Forum Discussion
SophieSue
Aug 03, 2019Brass Contributor
Modern "News" Webpart - Filter options have disappeared
It appears that the "Filter" options on the modern News Webpart have disappeared. The Filter heading is still there, but nothing appears beneath it. (see screencap below) This was working as re...
- Aug 13, 2019The filters are back, without any action from our side. It's unfortunately the 3 times in 5 months since our intranet is productive, that out-of-the-box functions are in trouble for several days without any official statement from Microsoft. Annoying! I would still rely on SP-OnPremise for highly critical services, since the transparence and the communication on the MS side concerning such bugs on SP-Online is for us not good enough.
Is there any way to be immediately informed for such trouble? The standard O365 Message Center didn't told anythings about those issues.
Raphael Guisolan
Aug 13, 2019Brass Contributor
The filters are back, without any action from our side. It's unfortunately the 3 times in 5 months since our intranet is productive, that out-of-the-box functions are in trouble for several days without any official statement from Microsoft. Annoying! I would still rely on SP-OnPremise for highly critical services, since the transparence and the communication on the MS side concerning such bugs on SP-Online is for us not good enough.
Is there any way to be immediately informed for such trouble? The standard O365 Message Center didn't told anythings about those issues.
Is there any way to be immediately informed for such trouble? The standard O365 Message Center didn't told anythings about those issues.
SophieSue
Aug 13, 2019Brass Contributor
Raphael Guisolan - Thanks! It appears the settings are back on my end as well. I agree, communication regarding these issues is lacking. Users are spending needless hours of troubleshooting when these issues arise---time that would not have been wasted if Microsoft had simply acknowledged the problem and confirmed that they were working on a solution. Very frustrating.
- lisa whiteAug 22, 2019Brass Contributor
SophieSue Our filter options have not returned. Did anyone do anything special -- like bite the head off a chicken or sacrifice a geek? This will be really bad news to one of my user groups who specifically want this feature.
Ah, Microsoft Peek-a-Boo rides again.
- SophieSueAug 22, 2019Brass ContributorIt seems that our options reappeared as mysteriously as they originally vanished. No changes or tinkering occurred on this end. Go figure.
- Beau CameronAug 23, 2019MVP
As someone mentioned, there was a bug in the filter code which was throwing an error.
We notified the product team on Twitter of this issue a couple weeks ago, and they implemented a fix within days. - Which is why you see it working now.
In regards to this issue, I believe it only occurred on "Targeted Release" tenants... in which case, it is common you may see some issues as new features are being deployed and validated. It's recommended in your production environments to be on Standard Release to maintain a stable environment.