Forum Discussion
Modern "News" Webpart - Filter options have disappeared
- Aug 13, 2019The filters are back, without any action from our side. It's unfortunately the 3 times in 5 months since our intranet is productive, that out-of-the-box functions are in trouble for several days without any official statement from Microsoft. Annoying! I would still rely on SP-OnPremise for highly critical services, since the transparence and the communication on the MS side concerning such bugs on SP-Online is for us not good enough.
Is there any way to be immediately informed for such trouble? The standard O365 Message Center didn't told anythings about those issues.
It appears my issue may be related to the use of ShortPoint, a 3rd party plugin. Once I deactivated "Provision Shortpoint Dashboard Dependancies" under Site Settings > Site Features, the News webpart functioned normally again. However, DO NOT DO THIS if you have Shortpoint though. It basically rendered the plugin inoperable and forced me to move my content to a fresh install. I’m currently working with the plugin provider directly to troubleshoot the original issue.
(Edit: it seems that others are experiencing the same issue, even without use of outside plugins, so maybe there's more to this?)
SophieSueI'm having the same problem--the filtering options are missing--but I don't have a "Provision SharePoint Dashboard Dependencies" feature to deactivate. The problem occurs on four sites that are joined as a hub. Communication sites and Team sites. I've tried disconnecting them from the hub but that doesn't make a difference.
- SophieSueAug 07, 2019Copper ContributorHi James. I updated my original response above. The setting I deactivated was actually “Provision SHORTpoint Dashboard Dependencies”. (It’s related to a 3rd party plugin I had installed). However, if you happen to also be using the SHORTpoint plugin, don’t make the same mistake I did. It fixed my initial issue, but basically broke the site.
You’re not using the SHORTpoint plugin as well, by any chance?- James GublerAug 07, 2019Copper Contributor
We're not using that plug-in, but I'm getting closer to the problem. We have a mega-menu app that we developed in-house that broke yesterday. I haven't determined the cause, but I've found that if I remove that app, the filtering options return.