Forum Discussion
Mobile notifications do not show up
Why do I not get any notifications on my iOS device when news is posted to a modern team site? I have the functionality turned on but I never receive any indication that a news article is posted. Is it because I have Intune set up to require a passcode before getting into my SharePoint app?
- Hello, sorry for asking so late, but,, I am having the same issue. Is this working now ?
I mean, somebody post a news and you should get notified in the mobile (IOS).
Thank you !
MarianoTechnically push notifications are working.
There are some prerequisites to get notified though:
1) The user must "follow" the site (be sure to click on the little star icon so that it is filled)
2) You never get notified about your own news posts. Many people trying out this function create a news post and expect a notification in their app. This will not work because it doesn't make sense in the real world.
3) And this is the "bad" one: If all of the above is correct and you still get no notification - read thoroughly :-) In the settings it says "get notified about interesting news". What actually is interesting for you or not is determined by some voodoo logic most likely through delve. So you might get notified about news from person A but not from person B. As far as I know there is nothing you can do about it. If anyone has more info about how this could be influenced I'd like to know that too :-) It should work if your manager (the one who is set in your profile) posts a message, so that could be a test to see if it works technically.
We have the same issue. It works with some users, but not with all.
Is there a difference between F1 und E3 Licence?
We also have managed devices without MAM and private devices where MFA und App-Pin (MAM) is enabled. Will this Feature work in both conditions?
I opened a ticket on this. Took a while but this was the response I got.
As discussed on call, the issue that we are facing is a known issue and our backend team is actively working on it. However, we do not have an ETA provided and would be fixed in the near future.
- Nate Clinton
Microsoft
Hi all... sorry you're running into issues! A few questions to start. 1) news notifications are sent out based on the folks you work with/around you, or based on someone in your org hierarchy sending it (e.g. your manager). Which is the case for these instances where you expected to receive a notification but didn't?
2) Silly question... but can you go into the app and ensure that news notifications are turned on (Me tab -> Settings)?
3) iOS, Android or both?
Thanks!
Nate
