Forum Discussion
Mobile notifications do not show up
I mean, somebody post a news and you should get notified in the mobile (IOS).
Thank you !
Mariano
- Christian WallingJul 11, 2019Copper Contributor
Technically push notifications are working.
There are some prerequisites to get notified though:
1) The user must "follow" the site (be sure to click on the little star icon so that it is filled)
2) You never get notified about your own news posts. Many people trying out this function create a news post and expect a notification in their app. This will not work because it doesn't make sense in the real world.
3) And this is the "bad" one: If all of the above is correct and you still get no notification - read thoroughly :-) In the settings it says "get notified about interesting news". What actually is interesting for you or not is determined by some voodoo logic most likely through delve. So you might get notified about news from person A but not from person B. As far as I know there is nothing you can do about it. If anyone has more info about how this could be influenced I'd like to know that too :-) It should work if your manager (the one who is set in your profile) posts a message, so that could be a test to see if it works technically.