Dropbox Migration apparently completed but stuck finalizing

Question

I have successfully migrated user folders and two library folders from Dropbox to Sharepoint with no errors. But I have two migrations left, the largest of the set (660GB and 220GB) which showed Completed and are now showing 'Finalizing', and have been on finalizing for over 48hrs now.

There are some failures (169 files out of 180,000 copied). I am not sure if that is the reason finalising has not finished?

I am not sure how to proceed now. (I am a very novice 'in house' sharepoint admin!)

thanks in advance

theogwarren · Answer

keithp1860&nbsp;Ouch 2nd run also an issue.&nbsp; I wonder what the issue is, I would say open a support ticket, but they will probably take weeks to help you resolve 😞 maybe someone else on this forum has a better idea.

theogwarren · Answer

Yeah, the index would take some time, especially the number of files you mentioned you moved. I would give it at least a week before relying on search. You can also "kindly" 🙂 ask the site or library to be indexed. But it's all just a "wait for the index" to happen kind of thing.

theogwarren · Answer

I assume you are using the SharePoint Migration Tool (SPMT), it's very buggy. I've had that exact issue MANY times before, my solution was (back then) starting the migration again. I never did one from Dropbox, but from file shares.

keithp1860 · Answer

Yes, if that's what the online tool is called. My only 'real world' issue is that I can't see the list of files that failed to copy (downloading a report only gives me the scan report it seems, maybe because it hasn't finalised?). Otherwise all seems ok, so I'm tempted just to leave it.
This is already the second run, I had the finalizing issue last time too. Both times no issues were detected at the scanning stage, so I'm at a loss to know why 169 files didn't copy or why isn't finalizing.

keithp1860 · Answer

I completely deleted the previous site (I was partly testing anyway, as I am a Sharepoint newbie).Just in case it is related, searching my libraries on line is returning no results. I don't know if it is a related issue. I have attempted to search for a file in a folder that I can see on screen, using just the filename in the search bar, also filename:test.ext, filename:"test.ext" etc. no results. I have made no modifications to Sharepoint, because frankly I wouldn't know how to. Wondering as the sites are newly populated via the migration if they need time to index but seems a bit odd.EDIT:The default Document library is searchable.The two new libraries I created on the site are not searchable. They are also the two with finalizing issues.

Forum Discussion

Dropbox Migration apparently completed but stuck finalizing

Share

Resources