Forum Discussion
Dropbox Migration apparently completed but stuck finalizing
This is already the second run, I had the finalizing issue last time too. Both times no issues were detected at the scanning stage, so I'm at a loss to know why 169 files didn't copy or why isn't finalizing.
keithp1860 Ouch 2nd run also an issue. I wonder what the issue is, I would say open a support ticket, but they will probably take weeks to help you resolve 😞 maybe someone else on this forum has a better idea.
I completely deleted the previous site (I was partly testing anyway, as I am a Sharepoint newbie).
Just in case it is related, searching my libraries on line is returning no results. I don't know if it is a related issue. I have attempted to search for a file in a folder that I can see on screen, using just the filename in the search bar, also filename:test.ext, filename:"test.ext" etc. no results. I have made no modifications to Sharepoint, because frankly I wouldn't know how to. Wondering as the sites are newly populated via the migration if they need time to index but seems a bit odd.EDIT:
The default Document library is searchable.
The two new libraries I created on the site are not searchable. They are also the two with finalizing issues.
- Yeah, the index would take some time, especially the number of files you mentioned you moved. I would give it at least a week before relying on search. You can also "kindly" 🙂 ask the site or library to be indexed. But it's all just a "wait for the index" to happen kind of thing.
Just to follow up, I opened a support case with MS, got a response very quickly actually. However neither of the two agents I’ve had contact with had any explanation. Nor did either of them know what is actually happening during ‘Finalization’, so we don’t know if it is important that it completes. Meanwhile, search is now working (presumably because the new folders have now been indexed) and everything *appears* to be working as expected. 10 days on, and it’s still Finalizing!! 😂