Forum Discussion
Document Viewer Changes Users View (Recent SP Update)
Starting about 2 weeks ago, a recent Microsoft SharePoint update has been having the same issues we saw a year ago when they pushed updates. Put a couple user stories below for context. I can tell the update has not hit all users yet because my excel icon at the top is still green, whereas all the effected users have a black and white excel icon. (See Pic)
User opens up their prefiltered view (aka their que) in a document library and then filters again on a specific column to work on a specific vendor and then clicks on the pdf which launches the preview. if you watch the background thru the tinted area, you will see that the list immediately reverts to the unfiltered original list, and when the user clicks the next document button, they are looking at a file that was not intended to look at for the task they are completing.
User opens up a view that is not the default one, gets their que of items to deal with, clicks on the first pdf in the list and the list behind the previewed file changes to the default view, which is intended only for those who have their name in the people column that is responsible for that file. in this case, that list is blank for the user because their name is not in the assigned to column. meaning that they can't move on to their next item to assign out and instead have to go back to their view and then click on the next item.
This is really affecting performance and sanity for my admins that are trying to do what they have been doing for 6 years now.
2 Replies
Thank you ... this has helped me trouble shoot two of my issues - different symptoms, but the same icons in the tool bar for those who are affected.
One of my issues : https://techcommunity.microsoft.com/discussions/sharepoint_general/issues-with-customrowaction/4401782
The other I hadn't posted, but basically library views that were using the 'Name (for use in forms)' field stopped linking to the documents, I had to switch to 'Name (linked to document)'
I've added a reference to this post on my one to help people cross reference.
I'm experiencing the same problems. Thanks for pointing out the subtle menu differences. The only solution I've found so far is to modify the view to do the filtering. This is inconvenient because I haven't found a way to do this via a URL or Power Automate.
