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Toby McDaid's avatar
Toby McDaid
Iron Contributor
Jun 27, 2019
Solved

Confused about how external sharing (extranet) works in SharePoint?

I've been doing some testing around enabling an extranet in our SharePoint environment, a place where we can share certain documents with people external to our business.

 

I followed one of Microsoft's support guides by doing the following:

 

In the Admin Center I moved the SharePoint sharing setting up to 'New and existing guests'. I also tweaked the sharing settings on the individual 'Extranet' site collection I'd created to match this.

 

 

It seems that I can go to the site and successfully share it with any email address I type in. I tried testing it by using my personal email address, which we'll just say is toby@gmail.com.

 

I received an email invitation to my personal inbox, so it appears to be working. However, when accepting the link from this email I get the following message. This is where I'm confused.

 

 

I'm sure it's a simple solution but I'm finding this message confusing. It's telling me I need to accept the invitation using the account it was shared with, which was toby@gmail.com, but this is where I accepted the invite in the form of the email? It also asks to accept the invitation again with my personal email, but how do I do this? Do I have to create a new Microsoft account?

 

Any help would be great, thanks.

  • Toby McDaid Make sure you're logged out of O365 services when accepting the link (or open the invite link in a browser which you are not logged into 365 in) 

  • Simon Hartshorn's avatar
    Simon Hartshorn
    Copper Contributor

    Toby McDaid Make sure you're logged out of O365 services when accepting the link (or open the invite link in a browser which you are not logged into 365 in) 

    • Toby McDaid's avatar
      Toby McDaid
      Iron Contributor

      Simon Hartshorn 

       

      Thank you, seems to have done the trick. I should have guessed the solution would be something as simple as that!

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