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David1972's avatar
David1972
Brass Contributor
Aug 11, 2019
Solved

Planner can't integrate with our Outlook Exchange 2013 mailboxes

We have Exchange 2013 mail for our staff (not going to change anytime soon we don't expect) and I can't get tasks to appear in Outlook.

 

When I publish the link there is no 'Add to outlook' link and when I copy the iCalendar link and try and add it to Outlook .. it appears as a calendar but no tasks are visible.

 

I tried a few different ways - adding through OWA, adding through Outlook desktop as an Internet calendar - but whatever I do, I can't see any tasks.

 

I have a dev account and can get Planner to work fine so I know how it's meant to work - but it seems it doesn't like Exchange 2013?


Any tips much appreciated!


Thanks

 

  • David1972- I think you have self diagnosed the issue.  Perhaps outlook is not able to successfully read the ical URL without an O365 mail account.

9 Replies

  • ben_project's avatar
    ben_project
    Brass Contributor

    David1972- If you add this to the Outlook client directly then it will have nothing to do with the version of Exchange you are using.   In order for tasks to appear they must either have a start date, due date or both.  What version of Outlook are you using?

    • David1972's avatar
      David1972
      Brass Contributor
      Hi Ben
      Outlook 2016 on Windows 10 and also tried OWA.

      All events have a start and end date
      • ben_project's avatar
        ben_project
        Brass Contributor

        David1972- From my understanding this should just work because it is an Outlook setting.   Do you have any more luck if you add the internet calendar directly from the Accounts setting in Outlook.