Forum Discussion
David1972
Aug 11, 2019Brass Contributor
Planner can't integrate with our Outlook Exchange 2013 mailboxes
We have Exchange 2013 mail for our staff (not going to change anytime soon we don't expect) and I can't get tasks to appear in Outlook. When I publish the link there is no 'Add to outlook' link a...
- Aug 13, 2019
David1972- I think you have self diagnosed the issue. Perhaps outlook is not able to successfully read the ical URL without an O365 mail account.
David1972
Aug 13, 2019Brass Contributor
Hi Ben
There's no problem with generating an iCal as I can import the same link into Google... It's just that I can't open on Outlook.. Or I can add the calendar but it doesn't connect to tasks.
My Dev account has 365 mailboxes so it just works. The problem is on our organisation's side... But not sure what exactly!
There's no problem with generating an iCal as I can import the same link into Google... It's just that I can't open on Outlook.. Or I can add the calendar but it doesn't connect to tasks.
My Dev account has 365 mailboxes so it just works. The problem is on our organisation's side... But not sure what exactly!
ben_project
Aug 13, 2019Brass Contributor
David1972- I think you have self diagnosed the issue. Perhaps outlook is not able to successfully read the ical URL without an O365 mail account.
- David1972Aug 13, 2019Brass Contributor
Hi Ben - Yeah, I'm just not sure how far I can go as I'm not the organisation's 365 admin.
Thanks anyway you've been a big help!