Forum Discussion
Planner can't integrate with our Outlook Exchange 2013 mailboxes
David1972- I think you have self diagnosed the issue. Perhaps outlook is not able to successfully read the ical URL without an O365 mail account.
David1972- If you add this to the Outlook client directly then it will have nothing to do with the version of Exchange you are using. In order for tasks to appear they must either have a start date, due date or both. What version of Outlook are you using?
Outlook 2016 on Windows 10 and also tried OWA.
All events have a start and end date
David1972- From my understanding this should just work because it is an Outlook setting. Do you have any more luck if you add the internet calendar directly from the Accounts setting in Outlook.
Hi Ben this is the error I get in outlook when I try and add that internet calendar..
Also when I click on Conversation link in Planner I get this error:
Thanks for your time so far!
David1972- the 2nd screen shot tells me that you don't appear to have an Exchange licence for O365, which would make sense given that you are using Exchange 2013. I'm wondering if to generate a valid internet calendar you need a licence assigned? Does your dev account have an Exchange licence assigned. It's worth checking the differences between the two accounts.
- Hi Ben.... No I've tried that it fails to sync... There is an error code but not at work now so can't post.. will update
However I can add the iCal link to other services, ie Google calendar and the tasks appear immediately..