URGENT: MPA and CSP Suspension Imminent Despite Support Tickets – Requesting Immediate Assistance

Hi Microsoft Partner Community,

I’m urgently seeking assistance regarding an imminent suspension of my MPA and CSP account, following a notice issued on 22 May 2025 with a 30 day notice period. Despite multiple support tickets and confirmation that my account is authorized, the Verification status still shows as Rejected in Partner Center.

After a ticket claimed authorization was complete, I was again asked to resubmit the same documents with no indication of next steps or resolution.

Support Request Numbers:

• 2505230010001935 (logged 24 May)
• 2506130010000145 (logged 13 June) – positive response received: "your account is now authorized. There is no further action required from you."
• 2506160010000226 (logged 16 June)

I cannot upload documents under the Legal business profile “Fix now” section, it seems to be stuck in a loop. I have been able to upload them under Profile Info “Fix now” section below.

I've submitted all requested documentation multiple times (including through support tickets, email, and Partner Center).

This is now business-critical, and I manage multiple client tenancies through the CSP program. I’m requesting immediate escalation to the appropriate Microsoft teams to prevent disruption to services.

If a Microsoft representative or moderator can help escalate or provide direct guidance, I would greatly appreciate it.