Seller verification Rejected at Employment step — no email received, no appeal (ID 94611890)

One more thing, as a partner and as a full stack engineer, because this needs to be said.

I have spent the past week doing quests instead of business. Two separate verification systems for one legal entity that do not see each other. A verification page that says an action is pending from me while no request was ever delivered to me. A closed application with a date in the future still printed on it. Support entry points that lead to dropdown mazes with no matching category, an AI assistant that answers with links back to the pages that are broken, and a no-sign-in form that fails on the final submit. Every one of these steps carries real cognitive load, in a foreign interface, across dozens of screens, with no single person accountable on the other side.

I run an education platform. I build training precisely for people who find this kind of complexity overwhelming, and I can state professionally: this onboarding is not passable for a normal founder. I only got this far because I document every screen and refuse to give up.

I did not come here for a badge. I came as a working partner: verified UK company, real product built on Azure, a transactable offer ready to generate revenue for both sides. Partnership for me means honest work in both directions. If the partner experience is a maze that even a determined engineer can barely cross, then the partnership is decorative, and I have no need for a decorative one.

I am still here, the offer is still ready, and I would still prefer to launch it with Microsoft. But respect for a partner's time is the minimum. Fix the process, not just my case.