Request to Reopen Account Workspace - Employment Verification Failure (Sole Trader Domain Alignment)

Hello Partner Compliance Team,

I am writing to request a manual review and escalation to reopen my Partner Center verification workspace. My application was recently rejected at the Employment Verification stage, and my portal is currently displaying a locked banner stating that no appeals are available.

Case Context:

Legal Entity Name: Tim Martin Trading as TIM S IT Service

Partner ID: 7123007

Structure: Registered Australian Sole Trader

Root Cause & Corrective Action:

The automated system appears to have flagged a domain misalignment because my primary login/contact email was initially set to a legacy domain (email address removed for privacy reasons). Because I operate as a sole trader, this legacy domain and my primary business domain are both fully registered under my exact same 

Australian Business Number (ABN).

Furthermore, my official corporate business domain is already fully DNS-verified and linked directly as an active domain inside this exact same Microsoft tenant.

Because the portal is currently locked, I am unable to modify the primary contact fields or upload supporting documentation to clear this automated flag.

Request:

Could a verification analyst please manually reopen my legal info workspace? This will allow me to align the primary contact email with the tenant's primary verified business domain and provide our official Australian Business Register (ABR) documentation to complete the process.

Thank you for your time and assistance in resolving this loop.