MAICPP enrollment blocked / Legal Info empty — please escalate to Vetting team

Hello Partner Compliance / Vetting team,

I'm trying to complete publisher verification for an Entra app registration, which requires enrolling in the Microsoft AI Cloud Partner Program (MAICPP). The enrollment is blocked and I cannot get past it:

- In Partner Center, the "Microsoft AI Cloud Partner Program" option is greyed out / not selectable when I try to enroll from Account Settings > Programs.

- The Legal Info page only shows a loading spinner and never loads any content.

- The Identifiers page is empty — no Partner ID (PGA) is listed.

- When I tried to create a support request in Partner Center, it repeatedly failed with "An error occurred while creating your support request. Please wait 10 minutes and try again," across many attempts over two days.

- Support for Business / admin center says I have no support entitlements, so I can't open a technical ticket there either. The Norwegian support phone numbers do not connect.

Background: I originally had an account collision — the same email existed as both a personal Microsoft account and a work account — which kept logging me in as the personal account. I've since created a clean work account (Global Administrator) in my tenant to resolve that, and all technical prerequisites are in place: my custom domain is DNS-verified in the tenant and set as primary, and the app registration's publisher domain is set to that custom domain.

Company: LunaCatch AS (a registered Norwegian limited company). We are a legitimate, newly registered business and all details match our official government records (Brønnøysundregistrene / the Norwegian business register). I have the official company registration certificate ready to provide.

Could a moderator please escalate this to the Partner Trust & Safety / Vetting team to:

1. Review why the enrollment / vetting is blocked,

2. Reset or reopen it so I can complete company verification, and

3. Advise exactly what documentation is required and where to upload it.

I'm happy to provide my Tenant ID, organization number, and verification documents privately via DM. Thank you.