How to appeal a rejected partner profile in the verification process

@JillArmour, can you please check if there has been a misinterpretation of the rules/requirements somewhere within the Validation Support team. I continue to get the stock response that to verify my domain, I must provide:

"Domain registration/invoice or renewal that lists entity/contact and domain as they are stated in your account."

In British English, I understand the "/" character in that sentence to mean "or":

https://www.collinsdictionary.com/dictionary/english/forward-slash
"The symbol /, used to represent 'or' and in the names of internet websites"

So I am asked to provide one of:
- Domain registration, or
- Invoice, or
- Renewal notice (I assume for auto-renewed domains)

that lists one of:
- Entity name, or
- Contact name

I suspect the "/" may have been misinterpreted, so requiring:
- Domain registration invoice

listing
- Entity and contact

Please check, and if found to be true, get that misunderstanding changed. That might explain much of the immense frustration witnessed in this discussion chain.