Forum Discussion
JillArmour
Community Manager
Community ManagerHow to appeal a rejected partner profile in the verification process
If your partner profile has been rejected in the verification process you can appeal the deision.
Follow these steps
@JillArmour
I'm still stuck in the Merry-go-round, still unable to find out why my details are being rejected. I've gone through lots of support tickets, escalated through the PS team in Twitter, tried DMing in LinkedIn the MS Execs who seem responsible. Not making any progress whatsoever. This is the most frustrating, unfriendly and broken process I've ever encountered.
What course of escalation do you have? Can you please email whomever is responsible for the Partner Center program, asking them to review support ticket 2404030040011553 and explain to me why my details keep being rejected, when as far as I can see, all the documents submitted *exactly* match my Partner Center company name. Without such an explanation of what doesn't match, I am unable to correct anything.
I suspect that one of the approved documents is a whois listing for the domain that shows my name, but since the EU GDPR regulations, they're not allow to show my name on the registration details page - only that the "Name and address has been validated".
I'm still stuck in the Merry-go-round, still unable to find out why my details are being rejected. I've gone through lots of support tickets, escalated through the PS team in Twitter, tried DMing in LinkedIn the MS Execs who seem responsible. Not making any progress whatsoever. This is the most frustrating, unfriendly and broken process I've ever encountered.
What course of escalation do you have? Can you please email whomever is responsible for the Partner Center program, asking them to review support ticket 2404030040011553 and explain to me why my details keep being rejected, when as far as I can see, all the documents submitted *exactly* match my Partner Center company name. Without such an explanation of what doesn't match, I am unable to correct anything.
I suspect that one of the approved documents is a whois listing for the domain that shows my name, but since the EU GDPR regulations, they're not allow to show my name on the registration details page - only that the "Name and address has been validated".
This is the exact scenario i'm in, I can no longer submit documents and my account is apparently going to be closed. Registered Company No, VAT Registration No., Domain invoices in matching details, nothing works. I logged a support ticket which got closed with no further information. It's an absolute shambles.