Forum Discussion
JillArmour
Community Manager
May 30, 2023How to appeal a rejected partner profile in the verification process
If your partner profile has been rejected in the verification process you can appeal the deision.
Follow these steps
WiseOptimizers
Apr 12, 2024Copper Contributor
SamuelRoach - Could you please help or share knowledge on how did you resolve this as we are in the same situation and we are losing the business too.
please share
CBullen
Apr 12, 2024Brass Contributor
WiseOptimizers there are some support request types that allow you to schedule a callback. In my case, it was trying to get an app name unreserved from an old account. Once in the callback, I asked for help with the verification process - and they were very helpful in explaining the issue and trying to find a way through.
good luck!
- WiseOptimizersApr 12, 2024Copper ContributorThank you very much. I just raised a support request where it is allowing to schedule a call back.
we are in the impression that there is no further solution and we wanted to close the business and open with a new name.