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JillArmour's avatar
JillArmour
Icon for Community Manager rankCommunity Manager
May 30, 2023

How to appeal a rejected partner profile in the verification process

If your partner profile has been rejected in the verification process you can appeal the deision.   Follow these steps  
compliance
Partner question
support
verification
Alsiesta's avatar
Alsiesta
Copper Contributor
Mar 12, 2024
I have the same issue for a month now. the upload form to submit Account verification data is not showing in the dialogue. The submission is impossible.
Requesting an appointment at this level is disabled. All we can do is submit a Ticket, which I did.
Since then I get repetitively this email:
Dear Partner
 
Thank you for your inquiry about your Microsoft Partner Network account in Partner Center. We are currently investigating your Microsoft Partner Network account for MPNID (X). There is no action required from you at this time. We will update you accordingly. 
 
Thank you and best regards, 
Microsoft Operations 
  • DigitalGhost's avatar
    DigitalGhost
    Copper Contributor
    Mar 20, 2024

    I've been stuck at Employment Verification for 2 months and could not appeal. Contact name, company name, domain, are all matched, down to letters. I've tried to change the names in the contact info in many ways. Opening a ticket got me auto generated emails saying the exact same thing every time, not helpful at all. This is literary the most excruciating process I've ever been through. Please help us escalate this, at least to a real person who could tell us what exactly is the problem of our documents/contact info. JillArmourMicrosoft 

  • Alsiesta's avatar
    Alsiesta
    Copper Contributor
    Mar 13, 2024
    Hello Jill.
    Thank you for your fast reply. I opened the ticket on Feb. 21.2024, after 8 days of missing feedback on my MS Partner Application.

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