Forum Discussion
JillArmour
Community Manager
May 30, 2023How to appeal a rejected partner profile in the verification process
If your partner profile has been rejected in the verification process you can appeal the deision.
Follow these steps
zerotrust-solutions
Nov 16, 2023Copper Contributor
Hello Jill,
Thank you for being the voice of Microsoft Partner program. My comments below would be just one more for you to listen to or deal with.
We value what microsoft has built, every business runs and breathes consuming microsoft tools.
We went through enrollment process, verification failed even though the documentation was in place. Being over skeptical, we played with our DNS, our domain registrar - to figure out where we failed to get verified. I wish Microsoft would tell us more on the reasoning of 'rejection'.
After re-doing the same steps multiple times, we are stuck. We don't have an option to 'FIX IT' in the legal info or agreement tab.
We have customers on our books, we are expecting to cross ~$3000+ MRR given our paperwork gets through. Any guidance or support would be appreciated.
For partners, there is no way to communicate or respond back to the support emails. There is no email or phone number. We are clueless and left out in the wild.
It's great to see your post here and am hoping our voice does get passed forward.
Thanks,
Zero Trust Solutions
Thank you for being the voice of Microsoft Partner program. My comments below would be just one more for you to listen to or deal with.
We value what microsoft has built, every business runs and breathes consuming microsoft tools.
We went through enrollment process, verification failed even though the documentation was in place. Being over skeptical, we played with our DNS, our domain registrar - to figure out where we failed to get verified. I wish Microsoft would tell us more on the reasoning of 'rejection'.
After re-doing the same steps multiple times, we are stuck. We don't have an option to 'FIX IT' in the legal info or agreement tab.
We have customers on our books, we are expecting to cross ~$3000+ MRR given our paperwork gets through. Any guidance or support would be appreciated.
For partners, there is no way to communicate or respond back to the support emails. There is no email or phone number. We are clueless and left out in the wild.
It's great to see your post here and am hoping our voice does get passed forward.
Thanks,
Zero Trust Solutions
zerotrustsolutions
Nov 16, 2023Copper Contributor
zerotrust-solutions @JillArmour
I keep receiving this error.
We have tried logging in through all the 3 emails listed here, but unfortunately we keep landing on this page.
Any suggestions would be appreciated.
Thanks,
Zero Trust Solutions