Forum Discussion
JillArmour
Community Manager
May 30, 2023How to appeal a rejected partner profile in the verification process
If your partner profile has been rejected in the verification process you can appeal the deision.
Follow these steps
AlanDL
Nov 13, 2023Copper Contributor
Add me on to the list of unfortunate groups stuck in this hell. I provided all the documentation from GoDaddy listing my Domain (which was renewed in 7/2023) and listed my partner domain on the list of renewed domains. I now have 5 .. yes five tickets opened. My understanding is they have all been routed to the wrong group (a dead end group) internally at MS. I like others are beyond frustrated. I have been a MS partner for near 10 years now and have a great experience with Partner support, that is until now. I like others are looking for someone from MS to take accountable and ownership here.
The real kicker and the reason I am writing here is I actually got to the point where I could schedule an appointment with a partner support staff. They blew off the meeting. My only alternative was to open yet another ticket in hopes it will land on someone's desk who can fix the hell I am in.
Anyone have any suggestions?
The real kicker and the reason I am writing here is I actually got to the point where I could schedule an appointment with a partner support staff. They blew off the meeting. My only alternative was to open yet another ticket in hopes it will land on someone's desk who can fix the hell I am in.
Anyone have any suggestions?