Forum Discussion
JillArmour
Community Manager
May 30, 2023How to appeal a rejected partner profile in the verification process
If your partner profile has been rejected in the verification process you can appeal the deision.
Follow these steps
JillArmour
Community Manager
Oct 06, 2023Intatek your domain name on your paperwork must match the name you have in your Microsoft account EXACTLY. That is where a lot of partners seem to get hung up.
Intatek
Oct 16, 2023Copper Contributor
Hi,
We have updated all the paperwork now to be identical to our partner profile(purely company name and my personal name as a contact on everything from all accounts). We were just told via our ticket that we need to submit documents that match yet again.
This is a rather troubling as we have definitely provided what should be enough. More troubling is our action pack subscription is up within the week and we have clients we have already on boarded for resale.
Really lost here. We are now also out of attempts to verify.
We have updated all the paperwork now to be identical to our partner profile(purely company name and my personal name as a contact on everything from all accounts). We were just told via our ticket that we need to submit documents that match yet again.
This is a rather troubling as we have definitely provided what should be enough. More troubling is our action pack subscription is up within the week and we have clients we have already on boarded for resale.
Really lost here. We are now also out of attempts to verify.
- JillArmourOct 16, 2023
Community Manager
Intatek you will have to appeal your verification status. The steps are at the top of this page. What did the support team tell you was the issue with your last submitted documents?
- Robert_MuszalOct 26, 2023Copper ContributorWe got the same situation as intatek. When i make ticket about it i get reply that ms can cancel any CSP partnersip without telling why they are dooing this. What to do in that case?