Forum Discussion
JillArmour
Community Manager
Community ManagerHow to appeal a rejected partner profile in the verification process
If your partner profile has been rejected in the verification process you can appeal the deision.
Follow these steps
JillArmour I did the process as mentioned, submitted all the files and now I got stuck on "
Our system has indicated multiple failed attempts from your account. We are unable to proceed with your Account Verification.".
Reading this, I realized that my domain was bought with my personal account, I transferred it to my company account.
The issue is that the fix now doesn't allow me to add any other document. I tried to remove and recreate the company, but it went straight to an error message without the option to appeal.
It has been months since the ticket opened. MS closed the ticket several times without any answer.
I need help.
If you make any progress let us know, as this has been causing me nothing but grief the past few months, I've provided screenshots and videos and they just give a canned answer and close it