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JillArmour's avatar
JillArmour
Icon for Community Manager rankCommunity Manager
May 30, 2023

How to appeal a rejected partner profile in the verification process

If your partner profile has been rejected in the verification process you can appeal the deision.   Follow these steps  
compliance
Partner question
support
verification
RicardoMCabreraS's avatar
RicardoMCabreraS
Copper Contributor
Sep 18, 2023
I have the same problem I am stuck on
Employment verification for a couple of weeks, first I couldn't upload the documents and I opened a case 2308170010000518, then I was able to upload the documents and sent them by mail, but it's been more than 2 weeks and I don't have a response, is there a way to expedite this, since I am soon to renew the Solutions Partner designations

Thank you
  • VeryGood's avatar
    VeryGood
    Brass Contributor
    Sep 19, 2023
    Same happened to me, I provided screenshots and videos of it, the documents and they closed the ticket saying, sorry have you tried uploading the documents and we are closing the ticket.
    • RicardoMCabreraS's avatar
      RicardoMCabreraS
      Copper Contributor
      Oct 06, 2023
      I wanted to tell you that I finally achieved verification, they always asked me for the domain invoice and in the end I sent it again but this time the invoice had the exact name of the company clearly visible, and my contact, which is what I have on the portal, If you can add a WHOIS it would be good too

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