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JillArmour's avatar
JillArmour
Icon for Community Manager rankCommunity Manager
May 30, 2023

How to appeal a rejected partner profile in the verification process

If your partner profile has been rejected in the verification process you can appeal the deision.   Follow these steps  
compliance
Partner question
support
verification
OceanDigi's avatar
OceanDigi
Copper Contributor
Aug 08, 2023
Its giving me no opportunity to upload documents. We've done this 6 times now - uploaded various authorised documentation that's been rejected with no reason. Our agreement runs out on August 17 so it's getting pretty desperate now.
JillArmour's avatar
JillArmour
Icon for Community Manager rankCommunity Manager
Aug 09, 2023

I'm sorry to hear this OceanDigi! I don't know how to rectify that issue, I'm so sorry. I really hope support gets back to you with what to do next. Keep us posted! 

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