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Help with "Fix now" link within Account Management page
Hi, I have applied to join the Microsoft AI Cloud Partner program and my application was rejected because, I failed the Microsoft standards review. Unfortunately, the email I got from MS Vetting ...
jostayl0 can you send me a private message with a screen shot of the grayed-out "Fix now" link so I can share it with support and ask them how to move forward? I've seen multiple partners posting about this and I think it would be good to get step by step directions from them if possible.
I'll try!
My biggest challenge is that I cannot even edit anything when I click the "Fix now" link. I know the screen says I need "Global admin" rights and I know I have those right in our Entra Id. However, I am not sure how Microsoft partner app is determining that I don't have global admin rights.
I also have such issues (not with authentication) but with the hardware program itself.
* adding a certificate says I don't have access - even though I'm global admin
* the hardware program is not listed among the other subscribed programs, but adding it again claims that we are already part of it
* the hardware program doesn't show up in the workspaces
And the support? I guess there's just a poor guy looking at the ticket for 10 seconds, writing something (without reading the actual ticket) ignoring all the text in the ticket and that makes the Microsoft side satisfied it seems.
Very likely their ticket system is full with issues and they can't catch up resolving them.
* adding a certificate says I don't have access - even though I'm global admin
* the hardware program is not listed among the other subscribed programs, but adding it again claims that we are already part of it
* the hardware program doesn't show up in the workspaces
And the support? I guess there's just a poor guy looking at the ticket for 10 seconds, writing something (without reading the actual ticket) ignoring all the text in the ticket and that makes the Microsoft side satisfied it seems.
Very likely their ticket system is full with issues and they can't catch up resolving them.