Forum Discussion
jostayl0
Sep 16, 2024Copper Contributor
Help with "Fix now" link within Account Management page
Hi, I have applied to join the Microsoft AI Cloud Partner program and my application was rejected because, I failed the Microsoft standards review. Unfortunately, the email I got from MS Vetting ...
- Sep 18, 2024
jostayl0 can you send me a private message with a screen shot of the grayed-out "Fix now" link so I can share it with support and ask them how to move forward? I've seen multiple partners posting about this and I think it would be good to get step by step directions from them if possible.
I'll try!
walter1265
Sep 16, 2024Copper Contributor
I have the exact same issue for over three weeks. In my case, I am stuck on the Employment Verification step. I upload the requested documentation for Employment Verification. A couple days later, I got a rejection notice without any explanation. And instructions for me to follow the "Fix Now" process, which asks me to upload the same documents. And I am in an endless loop.
I have three tickets open and every day I ask for someone to call to explain why the verification is being rejected. In one email, I was told that they cannot call because of security reasons.
I have three tickets open and every day I ask for someone to call to explain why the verification is being rejected. In one email, I was told that they cannot call because of security reasons.
jostayl0
Sep 16, 2024Copper Contributor
My biggest challenge is that I cannot even edit anything when I click the "Fix now" link. I know the screen says I need "Global admin" rights and I know I have those right in our Entra Id. However, I am not sure how Microsoft partner app is determining that I don't have global admin rights.