Forum Discussion
Frustrating support responses - business verification
I've been trying to get my business verified. It's a maddening process and the support "people" don't appear to understand how dates work. I sent our VAT registration document - too old (well it's a...
JillArmourMicrosoft
Community Manager
Community ManagerYou need to submit your domain paperwork with a date that is less than 12 months old and doesn't expire for two months from todays date. Once you submit that you should be fine. Bank statements will not work in place of domain paperwork. :) Good luck!
That's not the problem. The problem is they are saying March 2025 (i.e. LAST MONTH) is more than 12 months ago.
- JillArmourMicrosoft
Look at the comment in this post, it may be a good suggestion since months/dates switch around depending on which country you are from and maybe they are misinterpreting your document.
- JillArmourMicrosoft
Well that's annoying!! Did you submit a support ticket for this?
