Forum Discussion

NVH's avatar
NVH
Copper Contributor
Nov 20, 2024
Solved

Error message: unable to validate your 'Create new GDAP relationship'

In Partner Center I want to create an admin relationship request for a certain customer. As you can see below I receive an error message when I clicked on 'finalize request'.  The details of the er...
compliance
Partner question
support
verification
  • KoprowskiT's avatar
    KoprowskiT
    Mar 11, 2025

    Hi Folks,

     

    I just tested it ten minutes ago (March 11th, 2025), and that was a problem with the VPN service. Once I disabled the VPN (temporarily for 10 min) and refreshed the browser, the system processed requests and I now added my two other customer tenants into multiple GDAPs. 

QFord's avatar
QFord
Copper Contributor
Apr 01, 2025

Had this issue and the following change restored my ability to create a GDAP relationship.
Using Edge browser. Settings. Privacy, search, and services. Exceptions. (Easier just to search for Exceptions inside Settings.)
In the "Tracking prevention is turned off for these sites" option, click "Add a site" button.
Add the URL "partner.microsoft.com".

Log out of the Partner Portal, close browser and relogged in.

By the way, I eventually opened a ticket on the Partner Program and the next day, they gave me the above advice. It was a good experience with Microsoft Support although frustrating that I needed them.

Resources