Forum Discussion
Employment Verification endless loop of rejection. and cycle
We are stuck in this process like many other. We have major Apps showing unverified now with Major US Business, DOT and governmental agencies.
We have supplied Invoices from AWS, ICANN, Registrar's and others and still rejected. Is there a way to actually work with a staff member to fix this issue. We, and the MS Partner Program looks pretty bad in our case.
14 Replies
- CodeniaBrass Contributor
Our account has just been verified. Here is important information for everyone who creates a company account and whose verification fails immediately with a red "Employment verification".
You must enter the name of your company under "Publisher name" exactly as it appears in the DUNS number information. Only then will your account actually be submitted for verification. At least that's how it was for us. A day later, we were asked for an invoice for the domain. After submitting the invoice, our account was fully verified.Now we are at tax profile verification through Microsoft. Let's see if that works without any problems.
- JillArmourMicrosoft
Community Manager
Thank you for posting your progress. It's true the company name must match exactly. So many partners are missing that aspect of things and getting stuck in endless cycles. Please be mindful of details when submitting your documents, it's of the upmost importance you follow the requirements down to the letter!! Good luck partners!
- JillArmourMicrosoft
Community Manager
- manoj_kumar_niyoconCopper Contributor
Despite multiple attempts, I find my application is rejected at the employment verification stage with no clear indication of what the problem might be or how to resolve it.
Unfortunately, there are no error messages or notifications to guide me on what might be causing the issue. I have also contacted Microsoft Partner support, but I am yet to receive a response.
Now team reply me "As per Standards Review, the documents you have provided are not sufficient to complete the verification process".
I provided the domain invoice and all required documents with all the required criteria but it still gets rejected.
Now I am seeking the support from your side for resolution.
- Jamshed_Ali_MemonCopper Contributor
Im also stucked in the same loop like you i have created more then 3 tickets and now they gave me the same response, it is a frustrating process, support is terrible can anyone help us with that please? im trying to enroll in csp but unable to do so please someone help us.
- renekettererCopper Contributor
Now it has happened to me. Trade register extract, domain invoice, three tickets, etc. After over 20 years, Microsoft suddenly doesn’t want me anymore. But they accepted the money! What’s going on?
- JillArmourMicrosoft
Community Manager
What responses are they sending with your rejection? Maybe I can help you figure out what needs to be updated so you can get verified? I am not part of support or the verification team, so I don't have access to their records/cases to look anything up on your behalf.
Have you submitted a support ticket yet?- Elwha101Copper ContributorHello,
This was resolved they didn't send any response with the rejection. Opening a ticket with Microsoft was what helped it along. Thanks though.- JillArmourMicrosoft
Community Manager
Glad to hear this!!! Thanks for letting me know, sorry it was a rough process for you.