Forum Discussion

Copper Contributor

Jul 07, 2026

Commercial Marketplace enrollment blocked – Trust Code 715-123160

Hello Microsoft moderators, My Commercial Marketplace enrollment is blocked with Reference 715-123160. I am the Global Administrator of my Microsoft Entra tenant and the owner of a Udyam-registered...

Copper Contributor

Jul 08, 2026

Thank you for your response.

I have already tried the available Partner Center support options, but I have not been able to create a support ticket for this Trust Code 715-123160 issue.

Could you please tell me the correct Microsoft Partner Support path to request a manual Trust & Safety review, or route my case to the appropriate team?

I have my Tenant ID, Partner Center email, Reference Code, Transaction ID, Correlation ID, and business registration documents ready and can provide them privately if required.

Thank you for your guidance.

Ahmed_Masoud97

Steel Contributor

Sep 10, 2026

Use the Microsoft Marketplace publisher support "Create an incident" option for onboarding and account verification issues rather than the workspace-dependent Partner Center form.

Microsoft Marketplace support:
https://learn.microsoft.com/en-us/partner-center/marketplace-offers/support

Ask support to escalate Trust Code 715-123160. Include the Tenant ID, reference ID, transaction ID, and correlation ID. Only provide registration or verification documents through the private support case.

Microsoft does not provide a direct partner-facing Trust and Safety channel for this scenario, so the support team will need to route the case internally for manual review.