Forum Discussion
Blocked enrollment, Trust Code 715-123160
with reference number: 715-123160 and transaction ID: 031f6984-2e99-4f97-a953-47eafc6ffb64. my account is blocked from enrollment to the commercial marketplace please help i would provide every legal details about me and my company to build trust please help
2 Replies
Hi, for marketplace enrollment blocks, the community usually cannot manually unblock the account because it involves identity, business verification, and compliance review.
The best route is Partner Center support. Include the trust code, transaction ID, legal business name, tenant ID, domain, and a short timeline of what happened. Also check Partner Center > Account settings > Legal info and verification status to make sure the business profile, tax details, payout profile, and domain verification are complete.
Do not post company documents, IDs, tax information, or legal details publicly in the thread. Keep those inside the official support case only. If the case is already open, ask support to confirm whether it is with the Marketplace publisher/account verification team, because a general support queue may not be able to clear the compliance hold.
