Forum Discussion
Markowski
Aug 04, 2025Iron Contributor
Outlook rules not syncing across devices, am I missing something obvious ?
I am experiencing an issue with Outlook inbox rules not syncing across devices, and I'm trying to figure out if I'm missing out a key configuration or limitation. This is the situation : I have sev...
- Aug 05, 2025
Here is the thing :
The rules that you created via Outlook Desktop ( Rules & Alerts ) are client-side by default,especially if they involve local folders, this is why they work fine on your desktop, but don't show or function in OWA or mobile apps.
You can create or re-create rules directly in OWA (Outlook Web App).- Go to Settings then Mail then Rules and create your rules there.
This are guaranteed to be server-side , and will sync across all clients.
LisaHendrickson
Aug 05, 2025Iron Contributor
Your current Outlook profile is not performing correctly. Add the rules to OWA and it will synch down to the desktop Outlook and phone much better. I stopped creating rules on desktop Outlook, performance is better with OWA. I had about 30 rules get corrupted last month so I deleted them all and started over.