Forum Discussion
Outlook rules not syncing across devices, am I missing something obvious ?
Here is the thing :
The rules that you created via Outlook Desktop ( Rules & Alerts ) are client-side by default,especially if they involve local folders, this is why they work fine on your desktop, but don't show or function in OWA or mobile apps.
You can create or re-create rules directly in OWA (Outlook Web App).- Go to Settings then Mail then Rules and create your rules there.
This are guaranteed to be server-side , and will sync across all clients.
Outlook rules created in the desktop app are often client-side, meaning they only run when Outlook is open on that device and don’t sync to Outlook Web or mobile. This is why you're not seeing them consistently across devices. To ensure rules sync and run everywhere, you need to create them in Outlook on the Web, where they are saved as server-side rules — these are managed by Exchange Online, run automatically, and are visible across all devices. There's no way to convert client-side rules to server-side; they must be recreated in OWA.
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