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Ice Randy Despi's avatar
Ice Randy Despi
Copper Contributor
Sep 05, 2017

Outlook OWA Inbox and Sweep Rules Email Forwarding Fails

Hi Everyone, I just want to seek assistance and guidance on how to properly do Email Forwarding to Multiple Recipients in Outlook. We have subscribed to an Exchange Online Plan, and we access our emails via the Outlook OWA. We have one generic mailbox that we use for general inquiries, this mailbox will store a copy of the messages and forward the email messages to multiple recipients. I tried doing in on the Admin Center - but it only allows to forward to one (1) recipient. I tried Options>Mail>Accounts>Forwarding> - only allows one (1) recipient. I have read somewhere that you can do this on the Inbox and Sweep Rules, so I added a rule forwarding all messages to two(2) email address in the same domain, but it does not work. So far the only way I was able to accomplish this is by adding a Distribution List in the Groups, add the recipients, and set the DL address on the Forwarding (Options>Mail>Accounts>Forwarding>). Thank you in advance. Ice

4 Replies

    • Ice Randy Despi's avatar
      Ice Randy Despi
      Copper Contributor
      So far that's the only working solution. But I'm really keen to hear if anyone had done it through the Inbox & Sweep Rules. Some of the posts that I've read were implying that the Inbox & Sweep Rules is a bit buggy.
      • Jeffrey Allen's avatar
        Jeffrey Allen
        Silver Contributor

        I have an issue similar in that the forwarding from the shared mailbox fails but the difference is I can add multiple addresses but it doesn't forward to any of them.  Does anybody have an answer to that???????

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