Forum Discussion
Vistaprime
Apr 02, 2022Copper Contributor
Outlook keeps prompting me for password
Outlook keeps asking me for a password. This started around 2 months ago. I did troubleshooting online and it says to go to account settings and then the security tab and then uncheck prompt for password. This menu setting doesn't exist. In fact I cannot locate a box to uncheck for prompt for password anywhere on Outlook. This is the version I have: Microsoft Outlookfor Microsoft 365 MSO Version 2203 Build 16.0.15028.20152 64-bit.
I have attached a photo of my account settings and you can see their is no security setting menu option
- WinstonNCopper ContributorAfaik, the option you are looking for applies to an Exchange account in Outlook.
=> Pop3 is a different protocol than Exchange.
In Outlook for an Exchange account, the sequence of steps
File-Account Settings-Account Settings-Select Exchange Account-Change-More Settings
In the Security tab for the **Microsoft Exchange dialogue box**, uncheck Always prompt for logon credentials.
For Pop3 accounts - the password option to remember or not remember(the latter prompting for a password) is found in the POP3 account's configuration settings for the Incoming and Outgoing server.
File-Account Settings-Select the account/Server Account Settings
- Incoming Mail and Outgoing Mail settings
Look for 'Remember Password
Note. The Outgoing mail settings will only show the 'Remember' option when configured to 'Logon using username and password'- VistaprimeCopper ContributorHi thank you so much but this didn't work. I am still getting the notifications. Can I change this to an exchange account somehow, will that work?
- VistaprimeCopper Contributor
Can anyone help with this issue